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You’re Failing As An SDR—4 Factors Impacting Sales Process
As a brand new SDR, nothing feels worse than consistently being at the bottom of the leaderboard. You heard it was tough, but you weren’t expecting it to be THA
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2023-02-28
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Customer Success
Featured
RevGenius Member Spotlight: Cliff Simon
Cliff Simon is an active RevGenius member who participates in #revleague, answers questions from other members, and advocates for RevGenius as an ambassador. He
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2021-08-22
RevGenius Member Spotlight: Kate Erwin
Kate Erwin is an amazing content marketer, editor, and human. She's one of RevGenius' amazing editors and a killer Content Marketing Manager at Mailshake. Below
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2021-08-15
The State of B2B Content Marketing for SaaS in 2021
We’ve seen a lot of changes in our daily lives since the beginning of 2020, and that includes how we search for, consume, and interact with content. For busi
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2021-08-12
RevGenius Member Spotlight: Kelsey Calabro
Kelsey is an entrepreneur, agency owner, copywriter, and a Customer Success Manager at Dooly, all while taking time to surf and eat oysters in Maine. We're luck
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2021-08-08
Why Your Sales Team Needs Situational Awareness and Selling Skepticism
Why Be a Selling SkepticProspects are engaging sales professionals significantly later in a buying cycle, no doubt due to the proliferation of digital content m
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2021-08-03
PR KPIs: 4 Tips for Measuring PR Effectiveness
PR metrics matter. But which metrics? That’s the question. Old school public relations professionals used to measure the value of their work by comparing it to
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2021-08-02
RevGenius Member Spotlight: Sebastien van Heyningen
If you've written for the RevGenius Mag, you've likely talked to or heard of Sebastien. As one of our core editors, he's been instrumental in driving new articl
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2021-07-31
The Complete Guide to Creating a Sales Enablement Program
Have you ever thought that it might not be the fault of your sales reps that sales are declining? “The times they are a-changin.'” Bob Dylan knew this in
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2021-07-29
Marketing Strategies That Don't Scale: The Dark Funnel Case Study
Marketers are often focused on understanding customer behavior. They make assumptions about customer journeys based on what they can see in their analytics. But
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2021-07-28
Using Social Activity To Prospect Leads and Book More Meetings
Shocking to some and old news to many, social selling is a hot topic that has many moving parts to it. There’s more than one way to go about it and all have the
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2021-07-23
SEO Topic Research: A Repeatable Framework For Creating Content at Scale
Most people doing SEO by now realize that you need content and lots of it for it to work. Coming up with topics at the beginning is easy for some. But after
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2021-07-21
6 Reasons Why You Should Start a Partner Program for Your SaaS
You’re at the spot to know if it’s really worth your time to put in the time and effort to invest in a partner program for your SaaS. Getting customers initi
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2021-07-21
How to Build a Sales Playbook Using a Customer-Centric Approach
Think about your personal buying experiences day-to-day. Everything we buy is on-demand, easy to access, and predominantly frictionless, or we look elsewhere.
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2021-07-20
Effective Sales Enablement: The Tools, Tactics, and "Treasure" Every Sales Team Needs
As it turns out, "sales enablement" is a surprisingly difficult phrase to define.If you ask someone what it is, chances are, they'll wave their hand at you dism
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2021-07-20
Tactics for Revenue Driving Professionals to Vet for DEI Initiatives
So, you got a new job. You’re about a month in. So far, so good. You like the role’s day-to-day. You consider your pay to be fair and you have some pretty d
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2021-06-29
PR for Startups: 3 Mistakes B2B Tech Startups Make (And How to Avoid Them)
Startups make mistakes with PR. That's a given. They're run by humans - at least for the time being. The fact is, startups, especially in B2B tech, can't avoid
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2021-06-23
The Buddhist Eightfold Path of Mindful Sales Part 3: Right Intent
In a world inundated with popular hashtags, yoga studios on every corner (not that there is anything necessarily wrong with that), and wellness gurus of every k
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2021-06-22
What is Alignment and How Can RevOps Help?
What do you think the most popular buzzwords are these days in the B2B SaaS world? ROI. Revenue Generation. ToFu. (Are we in a restaurant now? What are we eatin
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2021-06-15
The Secret to Opening & Closing Deals on the Phone 2021
I’ve made over 20,000 hours of cold calls. I guess if I had listened to Malcolm Gladwell, I only needed 10,000 hours to reach that Mozart level. I’ve analyzed m
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2021-06-15
Why Content Operations is a Crucial Part of Your Content Marketing Strategy
It's only June, and my team and I have already published 215 high-quality articles this year. That's around 650,000 words, and we're a team of only five people
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2021-06-14
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The Future of Generative AI: GPT-4, GPT-5 and Beyond
In recent years, Generative AI has become the main technology that everyone is talking about. Businesses are racing to figure out their Generative AI strategy a
2023-04-26
Taking Your Personal Brand to the Next Level With AI
Show up and stand out: How LinkedIn presence builds trust and drives growth How do you build trust with your audience? By consistently showing up and adding va
2024-07-18
Scale Your GTM with AI: Key Insights from RevCon
At RevCon, Kyle Coleman (CMO at Copy AI) and Emma C. Lalley (GTM Lead at OpenAI) shared how to use AI to level up your GTM strategy. They offered practical tips
2024-10-18
Leveraging Generative AI for the B2B SaaS — All you Need to Know
Every company right now is thinking through what their Generative AI strategy is. Either you are an executive who is getting this question from the board and
2023-03-02
Generative AI for B2B SaaS — How AI Is Transforming Sales
Whether you are a CRO, a sales executive, or an SDR, you are likely aware of the major advancements in artificial intelligence (AI) technology over the past few
2023-03-13
Drive Urgency in Your Sales Process with AI – John Barrows’ Playbook
Day three of RevCon kicked off with John Barrows sharing how sales reps can use AI to get ahead. John’s session was packed with practical tips for sales pros, a
2024-10-17
AI-Powered Sales: Key Tactics to Empower Sellers
Sales reps on the front line have been underserved. Tools like ZoomInfo and Outreach have helped generate new business and get us beyond quota. But, it has come
2023-05-09
Why Community-Led Growth is SaaS’ Last Hope
Every few years, a new business strategy comes along that works wonderfully. Until it doesn’t. For instance, SaaS companies everywhere are enamored with Prod
2023-01-23
The Climb Is Steeper — But We’re Still Rising: Real Talk from the RevWomen Community in B2B SaaS
“Putting in excessive hours trains your team to depend on your burnout.” — RevWomen Member Let’s be honest: B2B SaaS isn’t always the easiest place for wome
2025-04-03
Sumeru Chatterjee on Community-Led Growth
Sumeru Chatterjee (aka "Sumo") is a community builder for high growth SaaS companies. He's passionate about helping companies scale through community and conten
2023-03-10
RevGenius & The Collab: Common Room’s GTM Creator Playbook
Introducing our brand new series featuring exclusive content from Jared Robin, Founder of RevGenius and The Collab. Dive into revenue generation with actionable
2024-04-23
New Paradigm For Connection: RevGenius Launches Micro Communities
I’m excited to announce that we’re launching three micro communities within RevGenius: GTM Community - focused on marketing & sales RevOps Communi
2023-05-15
Is Your Brand Ready For Community-Led Growth?
The power of community-led growth is undeniable (duh!) Brands that recognize the potential of cultivating vibrant and engaged communities around their produc
2023-09-07
Introducing RevRoom: A Curated Trusted Space for Senior Revenue Leaders
If you're the smartest person in the room, you're in the wrong room. The excitement I've had launching RevRoom mimicked the excitement from RevGenius. It f
2023-05-22
Community 101: Guide to Building, Nurturing, and Sustaining Community
Including community in your marketing strategy can be a game-changer. We’re witnessing this first-hand: the B2B industry is turning its eyes on communities
2023-11-10
Community-Led Growth Strategies from Common Room and Clay
Meet the Community Growth Experts Can you imagine connecting Rebecca Marshburn, Head of Community at Common Room and Bruno Estrella, Head of Growth Marketing a
2024-10-22
Community Power: Apollo and Canva's Winning Strategies
Last month we had an awesome chat with two rockstar community leaders: Monica Silvestre, the Global Head of Community at Canva and Daniel Cmejla, VP of Communit
2024-01-16
Camille Trent on How to Launch a B2B Media Company
Camille Trent is the Director of Content & Community at PeerSignal and strategic advisor at Keyplay and AudiencePlus. When she's not planning content, she's
2023-03-03
An Impact-Driven Conversation — It's Time for the Next Evolution of Community
Is Community Another GTM Strategy? "What belongs to you today, belonged to someone else yesterday and will be someone else’s tomorrow." Bhagavad Gita It
2023-07-20
Top 7 Product Marketing Strategies in B2B SaaS
Selling is hard, but B2B selling and marketing are especially so. There are fewer targets. More nuance. Higher stakes—for both the buyer and you. The deal is
2023-02-27
The Secret to Company Success in B2B
Companies often get in their own way of success. They lack an intentional strategy around organizational design, goals, and incentives that can create misalignm
2020-10-21
The Essential Guide to How Revenue Operations Empowers a B2B Business
What is Revenue Operations? What do Sales Teams need from Revenue Operations? 9 Essential Functions of Revenue Operations The Untapped Potential of
2021-09-22
Revenue Objectives of Customer Success
The Importance of Revenue Responsibility Alignment in GTM Orchestration Optimal go-to-market (GTM) orchestration requires the alignment of roles and revenue re
2023-07-10
Revenue Growth is More Important than Happiness in Customer Success
When Customer Success was in its infancy, there was a struggle in defining the role. It was a lot of no’s: “we are not customer support” and “we are not sales”.
2020-09-20
Next-Level Annual Customer Success Planning
In Part I of our series, we discussed Pre-Sales and Sales and what levers to pull to increase efficiency beyond hiring more people. In the second part, we've ex
2023-07-17
If You’re Neglecting Customer Success and RevOps, You’re Doing It Wrong
Sales and marketing have always been the peanut butter and jelly of the business world–they just go together. But wait, what about customer success (CS)?
2023-06-01
How to Transition an Account within the Customer Success Team
When you've invested time into building a strong customer relationship, it can be hard to transition that account to another person internally. You’ve handled t
2021-09-14
How to Run Effective Customer Success Cadence Meetings
Everyone in the Customer Success world knows that the quarterly business review (QBR) often takes front stage as the preeminent customer meeting. It's big, flas
2021-08-24
How to Build a Customer-Centric Sales Culture
Congratulations, revenue professionals! Did you know that, according to Hubspot Research, an astounding 3% of our customers find us trustworthy? That puts us sq
2023-06-02
How to Build a Customer Success Team in an Established Company
Your business is growing - that's great! But now your teams are bogged down with customer service, and your churn rate is increasing because you haven't got a d
2020-11-16
7 Ways to Increase Customer Value as a Customer Success Team
Anyone who knows me knows that Customer Success driving value is incredibly close to my heart. It’s what I expect from my team and hope for the whole CS communi
2021-10-19
3 questions for CSM (Customer Success) compensation structure
Compensation is always a hot topic. We’re in the business of making money for our companies, customers and ultimately for ourselves. As leaders, designing a tho
2021-09-10
Why Your Newsletter Probably Sucks and How to Fix It: Insights from Alex Lieberman at RevCon
We all know the state of our inboxes—crowded and chaotic. So, the last thing the world needs is another newsletter, right? Wrong! In an exclusive RevCon session
2024-10-09
The Rise of the Chief Go-To-Market Officer
When my partners Sangram Vajre and Bryan Brown wrote the bestseller “MOVE: The 4-question Go-to-Market Framework” two years ago, they espoused the idea that the
2023-06-06
The Rise of Hyper-Personalization in Marketing
As technology moves forward and consumer habits shift, our marketing strategies need to evolve to stay in step with the market. Personalized marketing, crafting
2024-05-20
Taking Your Personal Brand to the Next Level With AI
Show up and stand out: How LinkedIn presence builds trust and drives growth How do you build trust with your audience? By consistently showing up and adding va
2024-07-18
Revolutionizing Engagement: 6 Marketing Trends to Watch in 2024
2024 will be a pivotal moment for businesses, with many opportunities and challenges. Marketing tactics that worked only a few years ago will no longer be effec
2024-02-01
RevRoom Member Spotlight: Mollie Bodensteiner
We’re kicking off our brand new RevRoom Spotlight Series with Mollie Bodensteiner! Mollie is one of the most exciting voices in SaaS, with experience leading
2024-01-24
RevCon 2024—How We Attracted 6K+ Registrants and Drove Record Engagement
Generating demand through community-led events In its fourth year, RevCon (our virtual conference) brought together 6.5K registrants, 1.6K attendees, 10 sp
2024-10-16
RevGenius Demo Days: Your Fast Track to Smarter Tech Buying — 5 Reasons to Attend
We know time is everything. You don't have two hours for a discovery call. That's why we've streamlined the demo process, focusing on solving your business chal
2024-06-11
RevGenius Announces Next 50 GTM Startups List, Featuring Emerging Brands in SaaS GTM
Out with the old. In with the Next! We’ve just dropped the list of the Next 50 GTM Startups List, sponsored by our partner Seamless.ai — check it out here!
2024-05-30
New Paradigm For Connection: RevGenius Launches Micro Communities
I’m excited to announce that we’re launching three micro communities within RevGenius: GTM Community - focused on marketing & sales RevOps Communi
2023-05-15
Navigating the World of Third-Party Cookies and Email Signatures
For almost three decades, third-party cookies have played a crucial role in digital advertising. They've enabled marketers to track engagement, create targeted
2024-05-20
Is Your Brand Ready For Community-Led Growth?
The power of community-led growth is undeniable (duh!) Brands that recognize the potential of cultivating vibrant and engaged communities around their produc
2023-09-07
Introducing RevRoom: A Curated Trusted Space for Senior Revenue Leaders
If you're the smartest person in the room, you're in the wrong room. The excitement I've had launching RevRoom mimicked the excitement from RevGenius. It f
2023-05-22
How to Stand Out in SaaS with Powerful B2B Messaging – Insights from Peep Laja’s RevCon Session
When it comes to standing out in the hyper-competitive SaaS space, it’s not just about having a great product – it’s about how you communicate your value to pot
2024-10-15
How Alysio Generated 12 Qualified Meetings From RevGenius Demo Day
Demo Day — No Fluff, Just Products We get it—time is money. You don’t have 2 hours for a discovery call. That’s why we’ve cut out the fluff and streamlined the
2024-06-05
GTM Planning: A Guide to Get You Started
Why GTM Strategy Planning Matters We’ve all been there—starting the planning phase with excitement, only for it to lose focus. To help you avoid that, we invit
2024-11-15
Community Power: Apollo and Canva's Winning Strategies
Last month we had an awesome chat with two rockstar community leaders: Monica Silvestre, the Global Head of Community at Canva and Daniel Cmejla, VP of Communit
2024-01-16
Building B2B Contact Lists — Best Practices
What are B2B contact lists? B2B contact lists are just as the name suggests–compiled lists of contact information and details on individual target customers wo
2024-04-11
Behind Clay’s Explosive Growth
Clay is redefining the B2B growth landscape and everybody is watching! It is everywhere—used, promoted, and loved by thousands. Since their 2022 Product Hunt la
2024-11-06
An Impact-Driven Conversation — It's Time for the Next Evolution of Community
Is Community Another GTM Strategy? "What belongs to you today, belonged to someone else yesterday and will be someone else’s tomorrow." Bhagavad Gita It
2023-07-20
ATM Unplugged: Transitioning from Founder-Led Sales
As a sales leader, I've been involved in many company transitions from founder-led sales to dedicated sales teams. Each time, it feels like a moment of reckonin
2023-05-15
A Deep Dive into Our Latest eBook: Annual Planning for Startups
Annual Planning for Startups: Identify Gaps, Decrease Churn, and Maximize Opportunities In an era where cost efficiency and sustainable growth are
2023-10-30